Frequently asked questions
Frequently Asked Questions
What are your shipping times?
What are your shipping times?
Delivery is usually 5-10 working days anywhere in South Africa, and shipping is free nationwide. You'll receive a tracking number by email within 1-2 working days of ordering.
What is your return policy?
What is your return policy?
We offer a 30-day return policy. If you're not completely happy with your order, contact our support team and we'll help arrange a return or refund - no hassle.
How do I track my order?
How do I track my order?
You'll receive a tracking number by email within 1-2 working days of ordering. You can also track your order any time using the "Track my Order" link in our menu.
How can I contact you?
How can I contact you?
Email us at divara.co.za@gmail.com or WhatsApp/call us on +27 71 651 4345. Our team is happy to help during normal business hours.